General information
Reference
2023-25708
Publication date
03/01/2023
Position description
Category
OPERATIONS - ENGINEERING/PRODUCTION
Job title
Issue Manager
Contract
Permanent contract
Contractual hours
Full time
Job description
Role: Issue Manager
Task Description:
- Creation, assignment of issue tickets in coordination with project/test team
- Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
- Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
- Creationg/tailoring of system reports and regular distribution to all project stakeholders
- Documentation of actions/responsibles/deadlines/decisions regarding issue management processes in a project
- Quality management in the issue management process
System Knowledge:
- Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus
Other Necessary Requirements:
- Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
- Experience and motivation/enjoying working with international teams and projects
Business Industry
Automotive
Profile
Qualification, Knowledge, Experience, Languages
- Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Sciene or similar education
- Experience in the field of issue management and/or issue coordination
- General knowledge of vehicle development processes and component development
- Experience with customer/OEM issue tracking system (e.g. VW KPM)
- Structured and independent work style
- Excellent English and at least good German (spoken & written)
Position location
Job location
Asia Pacific, India, Karnataka, Bangalore
Location
Bangalore
Candidate criteria
Level of experience
3 to 5 years