Issue Manager

Vacancy details

General information

Reference

2023-25708  

Publication date

03/01/2023

Position description

Category

OPERATIONS - ENGINEERING/PRODUCTION

Job title

Issue Manager

Contract

Permanent contract

Contractual hours

Full time

Job description

Role: Issue Manager

Task Description:

  • Creation, assignment of issue tickets in coordination with project/test team
  • Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
  • Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
  • Creationg/tailoring of system reports and regular distribution to all project stakeholders
  • Documentation of actions/responsibles/deadlines/decisions regarding issue management processes in a project
  • Quality management in the issue management process

 

System Knowledge:

  • Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus

Other Necessary Requirements:

  • Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
  • Experience and motivation/enjoying working with international teams and projects

 

Business Industry

Automotive

Profile

Qualification, Knowledge, Experience, Languages

  • Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Sciene or similar education
  • Experience in the field of issue management and/or issue coordination
  • General knowledge of vehicle development processes and component development
  • Experience with customer/OEM issue tracking system (e.g. VW KPM)
  • Structured and independent work style
  • Excellent English and at least good German (spoken & written)

Position location

Job location

Asia Pacific, India, Karnataka, Bangalore

Location

Bangalore

Candidate criteria

Level of experience

3 to 5 years